Privacy Policy for Lynsey Cook – Virtual Assistant Services

1. Introduction

Welcome to the privacy policy of Lynsey Cook – Virtual Assistant Services (“we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website at [www.yourwebsite.co.uk] (the “Website”), regardless of where you visit it from. It also explains your privacy rights and how the law protects you.

2. Who We Are

Lynsey Cook – Virtual Assistant Services provides professional virtual assistant and business support services.

For the purposes of data protection law, Lynsey Cook is the data controller responsible for your personal data collected through this Website.

If you have any questions about this privacy policy or how your data is handled, you can contact us using the details below.

Contact Details:
Lynsey Cook – Virtual Assistant Services
Email: [email protected]

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data – first name, last name, business name, username, or similar identifiers.

Contact Data – billing address, delivery address, email address, and telephone number.

Financial Data – payment details relating to invoices and services (we do not store full card details).

Transaction Data – details about payments to and from you and services you have purchased from us.

Technical Data – IP address, browser type and version, time zone setting, operating system, and device information.

Profile Data – account details, service history, preferences, and feedback.

Usage Data – information about how you use our Website and services.

Marketing and Communications Data – your preferences in receiving marketing communications and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

Provide and manage our services

Communicate with you about enquiries or ongoing work

Process payments and keep financial records

Improve our Website and services

Send marketing communications where you have opted in

Comply with legal or regulatory obligations

5. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

Performance of a contract

Legitimate interests (to run and grow our business)

Legal obligation

Consent (where required for marketing communications)

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties where necessary, such as:

Accounting and bookkeeping providers

Website hosting and IT service providers

Payment processors

Legal or regulatory authorities where required

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Data Security

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. Access to your data is limited to those who have a genuine business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Legal Rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request erasure of your personal data

Object to processing of your data

Request restriction of processing

Request data portability

Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details above.

10. Third-Party Links

This Website may include links to third-party websites or services. We are not responsible for the privacy policies or practices of those third parties.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated version will be effective from the date of publication.